Privacy policy

Career Tech LTD, a UK private limited company registered with the Registrar of Companies for England and Wales under company number 13346925 (“Dexta,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This privacy policy (“Privacy Policy”) explains how we collect, use, share, and protect data that identifies or is associated with you (“personal data”) in relation to our website www.dexta.io, including the services offered on such website (the “Platform”), and your choices about the collection and use of your information. Dexta operates a testing platform specifically for the Banking and Financial Services industry, allowing employers and customers (“customers”) to instruct candidates (“Candidates”) to take aptitude, personality, and skills tests through the Platform. This Privacy Policy applies to you as an individual accessing and using our Platform to take these tests (“Candidate” or “User”). To use our Platform, Dexta needs to process certain personal data of the Users. This Privacy Policy applies to all acts of processing of personal data where Dexta acts as a controller in the sense of the General Data Protection Regulation (“GDPR”) or applicable UK privacy laws. Before accessing or using the Platform, please ensure that you have read and understood our Privacy Policy.

Information we collect when you use our platform: Below are the types of personal data we may require from you and which we process to provide our services on the Platform:

• Personal identification information (e.g., name, email address, phone number)
• Professional information (e.g., job title, employer, industry)
• Test data and results
• Usage data (e.g., IP address, browser type, access times)

2.1 Service provision: We use the information to carry out and administer assessment tests and share the results with future employers. Alternatively, we use the information to match your skills and interests with selected future employers.

2.2 Communication: Sending emails, newsletters, and other messages to keep you informed of our services and the Platform, including your test results. You may opt out of receiving any or all of these communications from us by following the unsubscribe link. We also use personal data to handle inquiries and complaints made by you regarding the Platform.

2.3 Website monitoring: To check the Platform and our other technology services are being used appropriately and to optimize their functionality.

2.4 Platform optimization: Improve, test, and monitor the effectiveness of our Platform and diagnose or fix technology problems.

2.5 Managing suppliers: Who deliver services to us.

2.6 Easy access: To help you efficiently access your information after you sign in and to remember information, so you will not have to re-enter it during your visit or the next time you visit the Platform.

2.7 Statistics: Monitor metrics such as total number of visitors, traffic, demographic patterns, and patterns in our test results (on an anonymized and aggregated basis).

2.8 Development: Develop and test new products and features and improve our tests and Platform.

2.9 Benchmarks: Use aggregated and anonymized test scores and aggregated demographics to provide benchmarks to our customers and improve our services.

We will process your personal data for several reasons:

3.1 Consent: Where we are processing personal data with your consent, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

3.2 Contractual necessity: We require personal data for the performance of the contractual relationship with you.

3.3 Legal obligations: We need to process personal data to comply with legal obligations, such as responding to a legal request.

3.4 Legitimate interests: Processing is necessary for our legitimate business interests, including:

• Sharing skill sets and test data with selected customers.
• Managing our business and relationship with you.
• Understanding and responding to inquiries and User feedback.
• Understanding how our Users use the Platform.
• Improving our Platform and offerings.
• Managing our supply chain.
• Developing relationships with business partners.
• Sharing data in connection with acquisitions and transfers of our business.
• Detecting, preventing, and addressing fraud and other illegal activity.

4.1 Customers: You consent to share your test results with customers or potential future employers matching your skill sets and interests. You can withdraw your consent at any time, but this may affect your eligibility for certain applications or job functions.

4.2 Test authors: We share aggregated candidate test feedback with subject matter experts who have developed tests for product improvement.

4.3 Suppliers: Who support our business, including IT and communication suppliers, outsourced business support, business intelligence, marketing and advertising agencies, and back-up vendors. Our suppliers meet minimum standards regarding information security and are provided data required for their function.

Dexta has taken appropriate technical and organizational measures to protect your personal data against loss or unlawful processing. We continually improve our safeguards to help keep the information collected through the Platform secure and take steps to verify your identity before granting you access to the Platform or your account. Additionally, we use state-of-the-art encryption technologies. We request you to also do your part to help us by maintaining the secrecy of your unique password and account information.

In accordance with applicable data protection laws, you have the following rights regarding your personal data that we hold:

6.1 Access: You can request access to your personal data to receive an overview of the data we hold about you.

6.2 Correction: You can request that any incomplete or inaccurate personal data we hold about you is corrected.

6.3 Erasure: You can ask us to delete or remove personal data in certain circumstances. There are exceptions where we may refuse a request for erasure, such as compliance with legal obligations.

6.4 Restriction: You can ask us to restrict the processing of your personal data, for example, if you want us to establish its accuracy or if the processing is unlawful.

6.5 Portability: In certain circumstances, you have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format, or to request the transfer of your personal data to another person.

6.6 Objection: Where we are processing your personal data based on legitimate interests, you may challenge this. You also have the right to object to processing your personal information for direct marketing purposes.

To exercise any of these rights, or for any questions or concerns, please contact our data protection officer via privacy@dexta.io. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

We are not responsible for the practices employed by any applications, websites, or services linked to or from our Platform, including the information or content contained within them. Your browsing and interaction on any third-party application, website, or service are subject to that third party’s rules and policies. We are not responsible for and do not control any third parties you authorize to access your account.

We generally keep your information only as long as needed to provide the services on our Platform. We retain your information as necessary to comply with legal, accounting, or regulatory requirements. The retention period for data available to customers is 2 years. Webcam pictures taken as an anti-cheating measure are retained for 6 months. Video recordings of you answering custom questions are retained for 6 months. Information may be accessed, processed, and retained for extended periods in response to legal requests or obligations.

Your information will be held on servers within the United Kingdom. We will take steps to protect your information in line with applicable data protection requirements. Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ from those in your jurisdiction. We implement required supplementary security safeguards for data transfers.

Our Platform does not address anyone under the age of 16 (“Children”). We do not knowingly collect personal data from children under 16. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

If you have any questions about this Privacy Policy, please contact us via privacy@dexta.io.