Behavioral Insights

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Our Behavioural Insight Assessment is a scenario-based assessment designed specifically for roles within complex, high-pressure environments. 

The assessment goes beyond traditional interviews and CV screening by evaluating how individuals behave when operating under pressure, ambiguity, stakeholder challenge, and real organisational consequence. Built around realistic transformation scenarios, the assessment measures five core dimensions:

  • Ownership & Accountability – willingness to take responsibility for outcomes, decisions, and consequences
  • Courage to Challenge – ability to challenge constructively, even in senior or politically sensitive environments
  • Comfort with Ambiguity – confidence in making decisions without perfect information
  • Systems Thinking – consideration of enterprise-wide impacts, dependencies, and downstream risks
  • Learning Agility & Self-Awareness – openness to feedback, adaptability, and reflection under pressure

Each scenario presents multiple plausible responses, designed to assess judgement, decision-making, behavioural tendencies, and leadership instincts in realistic transformation contexts. The assessment is particularly valuable for organisations looking to strengthen transformation and change teams, operational excellence functions, culture and behavioural alignment within high-performing teams. Rather than focusing solely on what individuals know, the assessment is designed to understand how they think, how they respond under pressure, and how they contribute to building resilient, long-lasting teams.

Designed to assess

  • large-scale transformation environments

  • Balancing delivery pace with risk and control requirements

  • Navigating organisational politics and competing priorities

  • Handling senior stakeholder challenge and scrutiny

  • Managing transformation fatigue and resistance

  • Thinking beyond siloed functional outcomes

  • Leading through uncertainty and incomplete information

Use this test to hire for

  • Change Manager
  • Project Director
  • Risk Analyst
  • Operations Lead
  • Strategy Manager
  • Program Director
  • Business Consultant
  • Transformation Lead

Question

A solution you are proposing materially improves performance and cost efficiency in your function. However, it introduces additional hand-offs, manual work, or reconciliation effort for another part of the bank. The impacted area is not represented in your programme governance and is unlikely to welcome the change. How do you proceed?

Select ONE answer

Question

Your programme sponsor asks you not to surface a known issue at ExCo because “it will complicate the message”. You believe omission creates real downstream risk. How do you respond?

Select ONE answer

Question

You realise that recent decisions may have been influenced by your desire to prove credibility in a new role. Feedback suggests you are less open to challenge than usual. What do you do?

Select ONE answer

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  • Scales to accommodate your hiring needs, from small teams to large-scale recruitment drives